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It has established a strategic cooperative relationship with more than 20,000 engineering companies across the country, has large-scale project management and cross-platform integration capabilities, and provides comprehensive information services such as engineering equipment installation, operation and maintenance management, and solutions.
Installation and commissioning service refers to a kind of after-sales service in which the enterprise sends technical personnel to the site to guide or directly carry out installation and commissioning in order to ensure that the machinery and equipment purchased by the user can be installed smoothly, debugged correctly, and started up and running reliably according to the technical requirements. service work. This is also a technical after-sales service. This service method is only applicable to the after-sales service of products such as industrial machinery, large machine tools, and complete sets of equipment. The installation and commissioning services provided by enterprises are usually paid services.
The role of the installation and commissioning service is to provide practical guarantee conditions for the user to be effective as soon as possible after purchasing the product, and to establish a good reputation among users and create opportunities for future product sales.
The content mainly includes the following aspects:
1. Guide or be responsible for the preparation of construction design schemes, installation and commissioning schemes and time schedule schemes.
2. Guide or be responsible for organizing equipment installation and construction, and solve various technical difficulties in the process of equipment installation.
3. Supervise and inspect the quality of equipment installation to ensure that the quality meets the specified technical standards.
4. Guide or be responsible for equipment debugging, and deal with various abnormal phenomena that occur during equipment debugging.
5. Guide or be responsible for the start-up and operation of the equipment to ensure that the feeding and start-up is successful and put into use normally.
Relative to the bag eats meal reported eating patterns, the characteristics of zero limit eating time, variety, for the characteristics of various business units can choose according to their own characteristics.
Dining modeThe basic requirements mainly include:
1. The enterprise should send technicians with high technical level and strong sense of responsibility to provide installation and commissioning services for users.
2. Enterprises should ensure the quality of installation and commissioning, so that the products purchased by users can play a role in time.
3. The enterprise shall stipulate a certain guarantee period for the equipment and products installed and debugged by the user. During the guarantee period, it can be responsible for providing equipment maintenance services and technical guidance services according to the requirements of the users.
The program flow is mainly divided into three steps:
1. The preparation stage for installation and commissioning. The focus of this stage is to organize special personnel to check whether the equipment and accessories, accessories, tools, drawings, materials, etc. Compile the construction organization design plan, installation and commissioning plan, formulate corresponding technical measures, clarify key process links and work progress, and establish special quality inspection cards for special planes.
2. The implementation stage of installation and commissioning. The focus of this stage is to strictly follow the quality requirements and installation and commissioning procedures stipulated in the process, guide or organize personnel to carry out the installation and commissioning of equipment, solve technical problems during installation and commissioning, supervise and inspect the quality of installation and commissioning, ensure the successful start-up of equipment, and achieve specified technical requirements.
3. Summary stage of installation and commissioning. The focus of this stage is to summarize and evaluate the project quality of the installation and commissioning after the equipment is successfully installed and debugged, and to listen to the user's opinions and suggestions in order to improve product design and manufacturing process to meet the future needs of customers.
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